Terms of Service

These terms govern the use of planecastro.com.

Tour Operator & Registration

planecastro.com is a tour operator registered in Ukraine. Under Law of Ukraine 'On Tourism' No. 324/95-ВР, we provide information about ourselves, the tour, and our registration status. Per Law of Ukraine 'On Electronic Commerce' No. 675-VIII, Article 7, we ensure easy access to our name, legal form, location, registration number, contact details, and license information.

Consumer Information

Under Law of Ukraine 'On Consumer Protection' No. 3153-IX, we provide pre-purchase information: name, address, price, terms, and dispute resolution details, including out-of-court resolution and the competent authority.

Data and Cookies

We process personal data with a legal basis and provide a privacy notice under Law of Ukraine 'On Personal Data Protection' No. 2297-VI. Cookies require prior consent under Law of Ukraine 'On Electronic Communications' No. 1089-IX.

Advertising

Our advertising is accurate, identifiable, and complies with Law of Ukraine 'On Advertising' No. 270/96-ВР.

User Responsibilities & Liability

You agree to use our services lawfully. planecastro.com is not liable for indirect or consequential damages. Nothing limits your rights under Law of Ukraine 'On Consumer Protection' No. 3153-IX.

Dispute Resolution

Consumers may resolve disputes out of court. The competent state authority is the State Service of Ukraine for Food Safety and Consumer Protection.

Contact Us

Use the form below. Submission redirects to our thank-you page.